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Human design vital to innovation, says Owen Rogers

Why focusing on the human element of design is crucial to driving innovation and growth, according to IDEO senior partner, Owen Rogers.

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How Audi created a unified view of its customers

Adopting a united and lifecycle-based view of customers is the cornerstone of Audi’s plan to become the number one luxury car brand in Australia by 2020.

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Consumers have the control in digital, says Helen Kellie

Authenticity is vital for brands in their quest to win over digital audiences and improve interaction, claims SBS CMO, Helen Kellie.

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Bad data has big consequences, according to Quantium executive

Marketers increasingly adopting a data-driven approach should be wary of misleading or poor data, a leading analytics consultancy claims.

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Brands must look for emotional connection and shareability, says Buzzfeed

Brands looking for authentic audience and social engagement must produce content that triggers an emotional response then get out of the way of interaction, according to Buzzfeed’s executive director...

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Newspapers still have life left: Lachlan Murdoch

News Corp's Lachlan Murdoch believes newspapers still have a "tremendous amount of life left in the them" despite a huge shift to digital technologies.

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Getting the business on board with social strategy

Social media isn’t just a way of engaging with consumers, it’s also a facilitator in changing the way you do business, Fox Sports head of social media and digital marketing claims.

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Microsoft Project EBC about personalising user experience

Microsoft teamed up with Xbox, Sitecore and Object Consulting to create a digital marketing tool, referred to as Project EBC, which enhances the consumer experience in a highly personalised approach.

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Apple reveals launch partners for new iAd API

Apple has named MediaMath, The Trade Desk, Rubicon Project, GET IT Mobile, Accordant Media, Adelphic and AdRoll as launch partners for the company's iAd Workbench API 2.0.

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Qantas: External partnerships crucial to customer loyalty growth

A ‘coalition loyalty business’ is the driving force behind the high engagement of Qantas Frequent Flyers, according to its CMO.

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eDM offers result in 'bad loyalty', says Bookworld CEO

Prompted action via eDMs is a “vicious circle” that only encourages “bad loyalty”, according to Bookworld CEO, James Webber.

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Marketing to millennials can't be 'phony'

Marketing to millennials on new media platforms needs to be authentic and embedded in the way you do business, otherwise they won't respond, Pegasystems’ CMO and CTO agree.

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